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  1. Marketplace
  2. /Services
  3. /Installation & maintenance
  4. /Equipment operation & lifecycle support
  5. /Technical diagnosis & assistance
  6. /
  7. Remote troubleshooting and support
Technical diagnosis & assistance

Remote troubleshooting and support

Ehcolo A/SSmedevej 10, 6683 Tobøl, Denmark

VPN-assisted troubleshooting and production diagnostics, billed hourly or under contract.

Price

Price on request

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EA
Ehcolo A/S
Smedevej 10, 6683 Tobøl, DenmarkEhcolo designs and assembles palletizing and packaging systems in Tobøl. Its catalogue spans conventional and robotic palletizers for filled bags and boxes, empty-bag bundle palletizing, stretch hooders, bulk-container loaders and pallet-removal systems. Complete lines combine these machines with partner bagging equipment, conveyors, inspection and marking equipment. Buyers can also request line design, installation and commissioning, maintenance, remote support, spare parts and pallet-hooding trials. Yaskawa supplies the robot arms and Unitech manufactures the stretch wrappers marketed by Ehcolo; those are distinguished from Ehcolo-built machinery.
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About this service

VPN access for diagnostics, event-history review, parameter changes and software updates. Remote operation excludes starting and stopping the machine. Assistance is billed hourly or covered by an agreed contract.